Starter
Where every store starts
$19 / month
- 100 voice minutes
- 200 calls
- 2 people
- 1 store number
Pricing
Simple plans for store phone support.
Choose Starter, Growth, or Business in Shopify after you install. Shopify bills the plan. You can change it inside the app. Prices are per month. Included minutes and calls cover a billing period.
Growth
A busier phone line
$49 / month
- 500 voice minutes
- 1,000 calls
- 5 people
- 2 store numbers
- Call recording
Business
A larger support team
$99 / month
- 2,000 voice minutes
- 5,000 calls
- 25 people
- 10 store numbers
- Call recording
What each plan includes
| Included | Starter | Growth | Business |
|---|---|---|---|
| Price | $19 / month | $49 / month | $99 / month |
| Voice minutes | 100 | 500 | 2,000 |
| Calls | 200 | 1,000 | 5,000 |
| People | 2 | 5 | 25 |
| Store numbers | 1 | 2 | 10 |
| Call from the order | Yes | Yes | Yes |
| Note on the order | Yes | Yes | Yes |
| Call us on the theme | Yes | Yes | Yes |
| Call recording | No | Yes | Yes |
A call longer than a few seconds counts in whole minutes, rounded up. A billing period is the window those included minutes and calls apply to. Past the included amount, calls can continue and the extra use is billed with the plan. There is no separate credit checkout. Read how minutes work.
Choose a plan in Shopify.
Move up when the line, the team, or the numbers need it. The change happens on Shopify’s plan page.