About
Phone support for a Shopify store.
CustomerOS is one product. It places the call from the order, shows the customer the store number, and writes the note back to Shopify. The team answers in the admin, including when a shopper taps Call us on the theme.
It is not a general phone system, and it is not a set of separate apps. The surfaces are the order, the call window, today’s calls, and the button on the theme. They share one shop, one store line, and one note.
What it refuses to lose
- The store number, so the customer is not calling a personal mobile.
- The order, so the person on the phone is not guessing.
- The promise, so the next shift can read what was agreed.